Customer service guide
What to prepare and where to send a support request.
Information to include
For an existing order, include the order number and the email used at checkout. For a product question, include the product name or page URL. Payment options are the methods displayed at checkout.
Customer support
Email: support@tpbtools.com
Phone: 209-240-1399
Support availability: Weekdays 9 AM to 5 PM
Order timing
Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing. The published Shipping Policy contains the complete terms.
Returns
Eligible items may be returned 30 days after delivery. Review the Refund Policy before sending an item to 324 Center Ave, Alexander, Iowa, 50420, United States.
Business information
Legal operator: Gamma Gas
Business address: 324 Center Ave, Alexander, Iowa, 50420, United States
Storefront: tpbtools.com
Store operator
Boll & Branch is an online store operated by Gamma Gas. The official storefront is tpbtools.com.